Senior QA Manager- AI Software & Platform

Company: Cisco Systems, Inc.
Location: San Jose
Posted on: April 16, 2025

Job Description:

Senior QA Manager- AI Software & PlatformAI or Artificial Intelligence, Software DevelopmentJob Id: 1438797Meet the TeamThe AI Software & Platform Team delivers AI products so businesses around the world defend against threats and safeguard the most important aspects of business with security resilience. We are passionate about making businesses secure and simplifying security with zero compromise.Your ImpactAs Senior QA Manager, you will be responsible for testing products in the AI team. We work with our customers, sales teams, designers, architects and engineers to develop products that delight our customers and advance their strategic goals. We listen, we bring people together, we build consensus out of ambiguity and we pay attention to the details to ensure quality. We lead as problem-solvers and build a deeply technological product with some of the world's best technical and creative people to solve our customers' toughest challenges.

• You will lead a large cross-functional team of 10-20 members.
• Partner closely with engineering managers and technical leaders in designing and developing the quality engineering foundation for our product infrastructure.
• Partner with cross-functional core stakeholders in engineering, product management, program management, release management, design, performance engineering, sales, and professional services teams to lead the technology vision/direction.
• Collaborate with multiple engineering groups across San Jose and Bangalore offices to drive Features, Releases, E2E solutions.
• Build a culture of engineering execution excellence coupled with world-class innovation.
• Build, retain and motivate a team of talented top talent and passionate leaders as we grow the organization.
• Achieve a balance between the various demands of the organization and its customers as you prioritize your backlog.
• Develop empathy for our customers and field teams so that you understand our customers and their needs. You will articulate those needs and lead product initiatives that build solutions tailored to meet those needs as they evolve.
• Be a role model for our organizational values.You are an engineering leader who is passionate about building a high-performing team that has the ability to build highly robust and scalable systems in the service-oriented architecture. Your ability to solve problems, build relationships and consensus and stay on top of the details of execution are critical to you and to how you deliver the product.You have deep knowledge of quality engineering and a track record of leading teams to deliver innovative products to the market. You have had deep experience building distributed teams, holding decisions on recruiting and driving organization design. You possess the compassion and emotional intelligence to lead a diverse and distributed group of engineers and managers at varying stages of their careers.Minimum Qualifications:
  • 10- 15+ years of software quality assurance experience, with a strong track record of leadership in technology strategy and product delivery.
  • 3+ years proven experience in software quality leadership roles, managing large engineering teams. Managing multiple managers and senior managers is essential.
  • Sound technical depth - ability to go deep into technical architecture and design details to help team make right decisions.
  • Grasp of technical concepts especially around building SaaS and On Prem products and be able to articulate clear requirements and needs clearly to a cross functional team.Preferred Qualifications:
    • Bachelor's or Master's degree on Computer Science (required).
    • Track record of shipping software, ideally enterprise SaaS.
    • Experience working with geographically distributed teams.
    • Demonstrated ability to influence decisions across all company levels, especially without formal authority.
    • Ability to deliver quality software in time-constrained environments.
    • Experience in testing cyber security products at scale.
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